A mobile-first response to COVID-19

As healthcare facilities mobilize to address COVID-19, Phunware’s Pandemic Response solution enables healthcare professionals to adapt and quickly respond to complex challenges such as patient engagement, virtual visits, resource management, tracing and population health management.

Engage Patients and Staff

Send personalized notifications and alerts to patients and staff based on their location or key attributes. Dynamically route those not exhibiting COVID-19 symptoms to designated parking as well as specific on-site corridors to minimize risk of exposure.

Broadcast campaigns

Send a notification to your entire user base to notify them of nearby COVID-19 testing facilities.

Geofence campaigns

Send notifications to select locations such as confirmed COVID-19 cases in affected cities or zip codes.

Beacon campaigns

Send notifications when patients arrive for an appointment or COVID-19 test.

Dwell time monitoring

Interact with patients and trigger different messages based on how long they have been in a specific area, such as a waiting for a test to be facilitated.

Enable Virtual Visits

See your patients over HIPAA-compliant video with full reimbursement to help patients stay healthy at home, while minimizing patient leakage.

Eligibility Checks

Co-Pay Collection

Streamlined Reimbursement

Automated Patient Workflow

Patient Notifications

Customized Clinical Protocols

EHR/PM Integration

Manage Patients, Clinicians and Critical Resources

Static wayfinding

Provide printable turn-by-turn directions throughout a facility within the app or on desktop.

Map editor portal

Edit, manage and update facility maps to reflect accessible routes and healthy corridors, without developer resources.

Express check-in

Draw a geofence around parking lots and trigger staff workflow as patients enter the facility.

Asset tracking

Track equipment and assets in real time and navigate to them.

Patient and staff tracking

Allow patients and staff to share their location and navigate to one another.

Visitor experience feedback

Prompt a short survey after the patient’s appointment to garner key feedback on their experience at your facility.

Real-time wayfinding

Enable blue-dot, GPS-like indoor navigation that allows patients and visitors access to interactive maps that route them in real-time by using their position and health attributes.

When an appointment reminder is triggered, the user may use this feature to navigate directly to the facility and to the destination of their appointment.

Track and Prevent Exposure

Contact Tracing

Location Tracing

Path Tracing

Room Traffic

Foster Population Health Management

Patient portal

Deliver important information and tools directly to the patient.

Appointment scheduling

Book new and existing patient appointments. Send reminders and eliminate missed appointments.

Bill pay

Give patients direct access to easily view, manage and pay their bills. Prompt payments when bills are due.

Alerts and reminders

Notify and remind patients about upcoming appointments and prompt navigation to the facility.

Test results

Communicate test results quickly, directly and securely to your patients.

Prescription refills

Allow prescription refill requests and progress tracking.

Pre-visit forms

Send all necessary paperwork to be completed prior to the patient’s appointment.

Direct messaging

Facilitate direct communication between patients and facility staff.

Download the Feature Sheet

Launch a native mobile app on iOS and Android within days!*

*Subject to change based on approvals from the respective app store(s) and required customer deliverables.

SDK Download

Choose your desired platform to download the SDK or documentation.


Android SDK

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